Administrative/Clerical
HIM Release of Information Specialist II
2601 E. Roosevelt St, Phoenix, AZ, 85008
Facility: Valleywise Health Medical Center
Department: Health Info Mgt - Operations
Schedule: Regular FT 40 Hours Per Week
Shifts: Days
Under the direction of the Health Information Management (HIM) Supervisor, Release of Information (ROI), this position processes internal and external requests for the release of Protected Health Information (PHI) in accordance with HIPAA and other Federal and State regulations, responsible for delivering accurate, relevant and error-free information that can be used to make informed business decisions. This position is essential to the process improvement cycle, identifying areas of opportunity and assisting with the planning, implementation, and coordination of quality improvement projects and cost-saving initiatives. Demonstrates knowledge of HIPAA privacy and security regulations as evidenced by appropriately handling PHI, promoting confidentiality, and using discretion when handling patient information. This position is responsible for performing a Quality Assurance review of authorized disclosures, processing third-party billable requests for PHI, and accurately completing the reconciliation and deposit for all payments received by the ROI team.
Hourly Pay Range: $17.54 - $25.87
Qualifications
Education:
- Requires a High School Diploma or equivalent.
- Working towards or completion of an associate degree program is preferred.
Experience:
- Must have a minimum of four (4) years of Health Information Management related experience and be able to demonstrate an understanding of the required knowledge, skills, and abilities.
Specialized Training:
- Must successfully complete Valleywise Health-provided training related to HIPAA and state and Federal regulations regarding health records.
- Epic/ChartMaxx system training is preferred.
Certification/Licensure:
- Prefer certification as a Registered Health Information Technician (RHIT) or Certified in Healthcare Privacy and Security (CHPS) through AHIMA or Certified Release of Information Specialist (CRIS) through AHIOS.
Knowledge, Skills, and Abilities:
- Must be able to perform all functions required of the HIM ROI Specialist I.
- Requires the ability to work well independently in a fast-paced environment.
- Must demonstrate the ability to learn within a short period.
- Must demonstrate proficiency in HIM database systems, Electronic Health Record (EHR), and Electronic Document Management (EDM) systems.
- Must be able to maintain the highest level of confidentiality.
- Must be proficient in Microsoft Office software (i.e., Word, Excel, and Outlook).
- Must be able to categorize data in electronic and hard copy formats.
- Must possess good interpersonal communication and strong customer service skills both verbally and in writing, including knowledge of basic grammar, spelling, and punctuation.
- Requires the ability to work independently or as part of a team.
- Requires excellent organizational and team-building skills.
- Must be quality-conscious and customer-oriented. Strong attention to detail is required.
- Must be able to influence and adjust positively to change and follow through on all assignments.
- Must be self-motivated and able to plan work activities and set effective priorities aligned with departmental and Valleywise Health operational and fiscal goals.
- Requires knowledge in using a computer, fax machine, copier and scanner.
- Requires the ability to read, write, and communicate effectively in English.