Job Description

Facility: Valleywise Comprehensive Health Center - Phoenix

Department: BH FQHC - Phoenix

Schedule: Regular FT 40 Hours Per Week

Shifts: Days

Under the direction of the Integrated Behavioral Health Clinician and within an interdisciplinary team, the IBH Family Support Specialist provides direct services to patients in the Community Health Center (CHC) and in the community. As part of the integrated behavioral health model at the health centers, the Behavioral Health Specialist supports patients, families, and the community by providing treatment and support services, health information, community referrals, and groups/workshops. This position provides psychotherapy that includes diagnosis, assessment, and treatment and that may include psychoeducation for mental, emotional, and behavioral disorders based primarily on verbal or nonverbal communications and intervention with, and in the presence of, one or more clients.
 
The position provides recovery-oriented peer services as part of a multi-disciplinary team to support individuals in having a voice and a choice, connecting them with community resources and services, engaging family members to strengthen natural supports, stabilizing psychiatric symptoms, and planning relapse prevention and developing a clear path to recovery. These services may be provided to a person, group, or family and are aimed at assisting in the creation of skills to promote long-term, sustainable recovery. This position also assists the team and patients in maximizing and enhancing patient experience and choice, as well as self-determination and decision-making in the planning and coordinating services.
 
Valleywise Health is committed to providing high-quality, comprehensive benefits designed to help our employees and their families stay physically and financially fit. Known for the diversity of not only the community of patients we serve but also our workforce and the benefits we offer, such as:
  • Medical, Dental, and Vision Plans
  • Flexible Spending Accounts
  • 100% Retirement Match in the Arizona State Retirement System (ASRS)
  • Paid Time Off and Paid Holidays
  • Sick and Extended Illness Bank
  • Tuition Reimbursement Programs
  • And much more     
Hourly Pay Rate: $23.08 - $34.04
 
Qualifications
Must meet one of the following combinations of Education and Experience:
  • A Bachelor’s degree in a field related to Behavioral Health or
  • Any other Bachelor’s degree and one (1) year of full-time behavioral health work experience or
  • Any Associate’s degree and two (2) years of full-time behavioral health work experience or
  • Eighteen (18) credit hours of post-high school education in a field related to behavioral health and two (2) years of full-time behavioral health work experience or
  • A high school diploma or GED and four (4) years of full-time behavioral health work experience.
  • Prefer Bachelor’s or Master's degree in Social Work, Family Studies, or related human service field or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work.
Experience:
  • Requires a minimum of one (1) year of experience working in a behavioral health or integrated care setting.
  • Must have knowledge of peer and recovery principles and practices.  
Specialized Training:
  • Preferred credentialed as Parent/Family Support Provider or completion of a Certified Peer Support Training in Arizona
Certification/Licensure:
  • Requires possession of and ability to retain a current, valid AZ-issued driver's license in good standing and must carry the AZ legally required minimum insurance coverage on personal vehicle at all times.
  • Requires BLS through an approved American Heart Association (AHA) training center within 3 months of hire into position.
  • Must obtain fingerprint card as defined in Arizona Statute (A.R.S.) 36-425.03 and state licensing rule R9-10-1011(A)(4) within 90 days of employment.
  • Pursuant to Arizona Administrative Code R9-10-306 CHAPTER 10 of the Dept. of Health Services, personnel must be at least 21 years of age, or at least 18 years of age and licensed or certified under A.R.S. Title 32, and providing services within the personnel member’s scope of practice.
  • Prefer LMSW, LCSW, LMAFT, LMFT, LAC, or LPC certification through the Arizona Board of Behavioral Health Examiners.
Knowledge, Skills, and Abilities:
  • Requires excellent organizational skills, working with professionals, and maintaining confidentiality standards.
  • Requires excellent computer skills.
  • Must have strong public speaking skills.
  • Must be approachable, people-oriented, and a good listener.
  • Must be able to communicate effectively and have excellent customer service skills.
  • Must exhibit a high degree of professionalism, customer service, and enthusiasm.
  • Must possess solid analytical and problem-solving skills.
  • Requires the ability to read, write, and speak effectively in English, including professional-level usage or grammar, spelling, and punctuation. Bilingual in Spanish is preferred.
  • Must be a self-starter and able to work on your own, as well as work effectively in a multidisciplinary team with adults, families, and children
  • Requires knowledge of community resources and knowledge of the DSM V Diagnostic & Statistical Manual of Mental Disorders - Fifth Edition).
  • Must have awareness and sensitivity to cultural diversity.
  • Must have time management, flexibility, and positive customer service orientation skills.
  • Must have the ability to work independently and seek supervision appropriately.   

Application Instructions

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