Job Description

Facility: Valleywise Health Medical Center

Department: Language Services

Schedule: Regular FT 40 Hours Per Week

Shifts: Varied

The Bilingual Medical Interpreter plays a critical role in ensuring equitable access to healthcare by providing accurate and culturally sensitive interpretation services. This position delivers real-time face-to-face, telephonic, and video interpretations between English and Spanish, supporting clear communication between medical providers and patients or family members with limited English proficiency. The interpreter also performs sight translations of essential healthcare documents, helping bridge language gaps to ensure patient understanding and safety. With a focus on professionalism, accuracy, and empathy, this role is essential to delivering inclusive and effective patient care.
 
Hourly Pay Rate: $22.19 - $32.73
 
Qualifications
Education:
  • Requires a high school diploma or GED and must be a graduate of a Bilingual Assistant course or other accredited language interpretation certification program.
  • A Bachelor's degree in Spanish, Language, or Bilingual Education is preferred.
Experience:
  • Prefers up to one (1) year of healthcare interpretation experience that demonstrates an understanding of the required knowledge, skills, and abilities.
Specialized Training:
  • Must complete a Bilingual Assistant course.
Certification/Licensure:
  • Prefer certification through an accredited language interpretation certification program (e.g., Certification Commission of Healthcare Interpreters or National Board of Certification for Medical Interpreters).
Knowledge, Skills, and Abilities:
  • Requires reading, writing, and speaking effectively in English and Spanish.
  • Must be bilingual in English and Spanish as spoken in the Southwestern US.
  • Must have acute knowledge and understanding of cultural diversity and the language of targeted populations.
  • Current knowledge of medical terminology in English and Spanish, interpretation techniques, interviewing, and communication skills.
  • Requires excellent interpersonal, communication, and customer service cultural competence skills.
  • Must have and maintain high skill, proficiency, and professionalism when interpreting.
  • Due to the sensitive nature of much of the information this position processes, a high degree of integrity and confidentiality must always be maintained.

Valleywise Health is committed to providing high-quality, comprehensive benefits designed to help our employees and their families stay physically and financially fit. Known for the diversity of not only the community of patients we serve but also our workforce and the benefits we offer, such as:

  • 10 paid observed holidays
  • Arizona State Retirement System (ASRS) and 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
  • Paid vacation, sick, and personal time
  • Affordable medical, vision, and dental insurance benefits and a wellness program
  • Flexible Spending accounts and health savings accounts
  • Deferred Compensation-457(b) Roth and Supplemental Retirement - 401(A)
  • Tuition reimbursement
  • Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
  • Employee Assistance Program (EAP)

Application Instructions

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