Job Description

Facility: Tempe Diablo Technology Park

Department: Patient Financial Services

Schedule: Regular FT 40 Hours Per Week

Shifts: Days

Under the direction of the Director Patient Financial Services, this position is responsible for ensuring all the Health Systems patient accounts are billed timely and appropriately following all billing rules and regulations. Assigned areas of responsibility include pre-billing, billing, third-party follow-up, government follow-up, customer service, and applicable involvement with any related Patient Financial Services functions at all extensions of Valleywise Health. This position is also responsible for trending key billing performance metrics, analyzes, problem identification, and resolutions. Oversees business office activities, including productivity standards for staff, and interacts effectively with external agencies to ensure proper follow-up, documentation, and adherence to Valleywise Health's policies and procedures. Responsible for the resolution of problems and facilitating the resolution of issues that hinder staff productivity.
Annual Salary Range: $79,913.00 - $117,872.00
  • Requires a Bachelor's degree in Business, Finance, or a related field, or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work.
  • Must have at least five (5) years of progressively responsible healthcare billing experience demonstrating a strong understanding of the required knowledge, skills, and abilities.
  • Requires prior supervisory/management experience, preferably within Patient Financial Services.
  • Epic and HFMA certification is preferred.
Knowledge, Skills, and Abilities:
  • Must demonstrate success in the ability to lead others as well as lead projects by projecting a positive attitude and possess the ability to motivate a team.
  • Requires knowledge of all hospital billing and professional claims, including Medicare, AHCCCS, commercial, managed care, work comp, and self-pay billing guidelines.
  • Epic experience and advanced knowledge of MS Office, including data analytics within both Access and Excel, is preferred.
  • Requires excellent communication (both orally and in writing with internal and external customers and agencies), organizational, time management, and general math skills, as well as legal compliance, persistence, and training skills.
  • Requires excellent patient service and interpersonal skills and demonstrates leadership skills to interact regularly with leadership and staff.
  • Requires analytical ability to complete high-level problem-solving development and provide direction in the implementation of short and long-term departmental goals.
  • Requires up-to-date knowledge and understanding of Federal compliance and OIG initiatives that impact the healthcare industry.
  • Requires understanding of current and future trends/practice in area of responsibility.
  • Requires knowledge of information systems and software used in area of responsibility and of equipment used in performing assigned duties.
  • Requires the ability to read, write, and speak effectively in English.

Application Instructions

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