Job Description

Facility: Valleywise Health Medical Center

Department: Registration - Roosevelt

Schedule: Regular FT 36 Hours Per Week

Shifts: Days

Are you passionate about helping others and ensuring a smooth healthcare experience from the very start? Under the guidance of the Patient Registration Manager, our Patient Registration Representative plays a vital role in setting the tone for every patient’s visit. You’ll be the first point of contact, responsible for completing registrations accurately and efficiently, verifying insurance coverage, initiating authorizations, and identifying potential funding sources for uninsured patients.
This role is critical to the success of our billing and reimbursement process and requires attention to detail, strong communication skills, and the ability to work in a fast-paced healthcare environment. You'll collaborate closely with management and internal teams to resolve registration-related challenges that impact financial operations.
 
 
Hourly Pay Rate: $18.24 - $26.90
 
Qualifications
Education:
  • Requires a High School Diploma or GED certificate.
Experience: 
  • Requires one to two (1-2) years of general clerical, customer service, or medical experience preferably in a healthcare environment involving data reconciliation.
  • Insurance verification and Medicaid eligibility experience are highly desirable.
Knowledge, Skills, and Abilities:
  • Must have the ability to float to various facilities and locations across the valley.
  • Prefer knowledge and understanding of DES/AHCCCS programs and eligibility factors.
  • Requires excellent data entry skills including, 10-key by touch, and the ability to type 30 words per minute accurately.
  • Basic Math Skills are required.
  • Must be able to demonstrate interviewing and investigative techniques in order to obtain information that may not be offered.
  • Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation.
  • Requires the ability to read, write, and speak effectively in English.
  • Critical thinking skills are strongly preferred.
  • Must be able to handle multiple tasks simultaneously. 
  • Bilingual in Spanish preferred.
 
Valleywise Health is committed to providing high-quality, comprehensive benefits designed to help our employees and their families stay physically and financially fit. Known for the diversity of not only the community of patients we serve but also our workforce and the benefits we offer, such as:
 
  • 10 paid observed holidays
  • Arizona State Retirement System (ASRS) and 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
  • Paid vacation, sick, and personal time
  • Affordable medical, vision, and dental insurance benefits and a wellness program
  • Flexible Spending accounts and health savings accounts
  • Deferred Compensation-457(b) Roth and Supplemental Retirement - 401(A)
  • Tuition reimbursement
  • Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
  • Employee Assistance Program (EAP)

Application Instructions

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