Job Description

Facility: Tempe Diablo Technology Park

Department: Revenue Integrity Management

Schedule: Regular FT 40 Hours Per Week

Shifts: Days

Under the direction of the Chief Financial Officer, the VP Revenue Cycle oversees the following departments which support revenue cycle operations: the Patient Assistance Center, Hospital Registration, Ambulatory Registration, Health Information Management, Coding, Patient Financial Services, Financial Counseling and Revenue Integrity. This position is responsible for maintaining and enhancing a high-performing, patient-centered revenue cycle, including patient access. Provides leadership and direction to the Directors of HIM, Patient Financial Services, Patient Access, Revenue Integrity, and supporting staff.  Investigates and resolves complex problems and coordinates efforts to provide innovative strategies and solutions. Develop presentations to communicate progress on work across all areas to senior executives. Provides leadership to develop and achieve appropriate revenue cycle metrics and leads team in building plans to support operational departments to achieve best practice performance through strong analytical capabilities and process improvement identification. Demonstrates understanding of key revenue cycle areas including, but not limited to: insurance verification, pre-registration, financial counseling, coding, billing, collections, denials/underpayments, customer service, vendor management, CDM, charge capture.  Ensures compliance with relevant regulations, standards and directives from regulatory agencies and third party payers.



Education or equivalency:

  • Requires a Master's degree in health services administration, business administration or related field; or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work.



  • Requires a minimum of ten (10) years of progressively responsible Revenue Cycle experience preferably in a large, complex healthcare organization that demonstrates a deep understanding of the required knowledge, skills, and abilities with minimum seven (7) years at the leadership level
  • Experience must include demonstrated healthcare knowledge regarding patient scheduling, patient registration, medical records, coding, revenue integrity/chargemaster, and related leadership ability including management of staff, budgets and multiple functional areas
  • Experience with responsibility for a large (at least 100+) group of employees.
  • Preferred EPIC system experience, but not required.


Specialized training:   

  • Preferred Bilingual, but not required.



  • Prefer certification through HFMA or ACHE.


Knowledge, Skills, and Abilities:

  • Must have demonstrated knowledge of regulatory requirements related to reimbursement, HIPAA, EMTALA, charge description master, third party payors, insurance benefits, and skill set for healthcare revenue cycle and financial information technology applications.
  • Requires the ability to demonstrate initiative, exercise good judgment and achieve results; and demonstrate success in building collaborative, high performing teams characterized by hands-on, results orientation aligned with strategic plans and goals. 
  • Requires excellent written, oral, interpersonal, and presentation skills. 
  • Must demonstrate the ability to manage and lead large organizations through periods of rapid and numerous changes.
  • Must be a successful leader of people, have strong leadership skills and the ability to motivate a team.  
  • Must be able to decide how to allocate people, time and other resource to create, execute, and accomplish an operating or project plan on time and within budget.  
  • Must have solid analytical and problem-solving skills along with the ability to utilize the appropriate management techniques to plan, organize, control and coordinate activities. 
  • Must be able to manage priorities in a dynamic environment and adapt to change quickly and positively. 
  • Must demonstrate ability to be self-directed, as well as demonstrate excellent organizational, analytical and interpersonal skills. 
  • Must be able to work as a team member with peers, other managers, staff and senior leadership. 
  • Must possess good customer service and communications skills, the ability to work with professionals and maintain confidentiality standards.


Salary Range: (53A) $84.60- $126.90

Application Instructions

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